Guardian Terms

Version: 1.0
Effective Date: [TO BE SET BEFORE PUBLISHING]

LULL Guardian Terms of Access

1. WHO MAY BE A GUARDIAN

Guardian accounts may be created by:

Parents or legal guardians of a Lull user under 18 years of age
Adults designated as trusted contacts by Lull users 18 years of age or older (with the user's explicit consent) Guardian accounts may not be created by:
Individuals who have not received a valid Connect Code from the associated Lull user
Individuals who are not the legal parent, guardian, or explicitly designated trusted contact of the user
Any person for the purpose of monitoring a user without that user's knowledge

2. WHAT GUARDIANS CAN SEE

2.1 Guardian Dashboard Access

The guardian dashboard provides read-only access to the following aggregate information only:

Journaling activity frequency and patterns (how often the user journals)
Emotional theme categories (general topic areas such as 'friendship' or 'academic' — not specific content)
Safety notification alerts at defined threshold levels
Account activity status

2.2 What Guardians Cannot See

2.3 Safety Notifications

Guardians connected to users under 18 may receive safety notifications when the Company's automated safety detection system identifies content at defined threshold levels. These notifications:

Describe only the general nature of the concern (e.g., themes suggesting distress)
Do not include journal content, quotes, or specific language used by the user
Are not clinical assessments or diagnoses
Are not mandated reports
Are automated signals designed to prompt a caring check-in, not an emergency response

3. GUARDIAN OBLIGATIONS

By creating a guardian account, you agree to the following obligations:

Use the guardian dashboard solely for the purpose of supporting the wellbeing of the connected user.
Not share, publish, screenshot, or otherwise distribute any information visible on the guardian dashboard to any unauthorized third party.
Not use dashboard information to confront, interrogate, or pressure the connected user about specific journal content (which you cannot see).
Respect that the confidentiality of the journaling experience is essential to its effectiveness. Directly referencing guardian dashboard observations may undermine the user's trust in the product and their willingness to journal honestly.
Not attempt to access journal content through any means including legal process, technical circumvention, or coercion of the user.
Notify Rhetoric Innovations LLC immediately at [email protected] if you believe the guardian account has been accessed by an unauthorized person.

4. GUARDIAN ACCOUNT CONNECTION AND DISCONNECTION

4.1 Connection Process

Guardian accounts are connected using a unique Connect Code provided by the Lull user. The user is notified immediately when a guardian account is connected. Connection constitutes the user's consent to guardian dashboard access.

4.2 Disconnection by User

Users 18 and older may disconnect a guardian account at any time through account settings without notice to the guardian. Users under 13 may not disconnect guardian accounts established through the parental consent process. Users ages 13-17 may request disconnection through [email protected].

4.3 Disconnection by Guardian

Guardians may close their guardian account at any time through guardian account settings. Disconnection does not affect the associated user's account or journal data.

4.4 Disconnection by Company

The Company reserves the right to disconnect a guardian account if the guardian violates these Guardian Terms, particularly if the guardian uses dashboard access in a manner that appears intended to harm or surveil the user.

5. LIMITATIONS OF THE GUARDIAN DASHBOARD

The guardian dashboard is a supplement to, not a substitute for, direct communication with the user and professional support when needed.

6. PRIVACY OF GUARDIAN INFORMATION

Guardian account information is subject to our Privacy Policy available at lulljournal.app/privacy. Guardian email addresses and account activity are stored securely and not shared with third parties except as described in our Privacy Policy.

7. GOVERNING LAW

These Guardian Terms are governed by the laws of the State of Missouri. Disputes arising from these terms shall be resolved in accordance with the dispute resolution provisions of the Lull Terms of Service.

8. CONTACT

For questions about guardian access, contact [email protected].

These Guardian Terms govern the access and use of the Lull guardian dashboard by parents, legal guardians, and other authorized adults connected to a Lull user account. By creating a guardian account or accessing the guardian dashboard, you agree to these terms.

GUARDIANS HAVE NO ACCESS TO THE FOLLOWING UNDER ANY CIRCUMSTANCES: Journal entry text or content of any kind, AI response content, Audio capture summaries or transcripts, Specific words, phrases, or statements made in any journal entry, Log It capture content, Question of the Day responses, or any other user-generated content within the journaling application. This restriction is absolute and cannot be overridden by any request, legal instrument, or circumstance except as required by valid legal process.

The most effective use of the guardian dashboard is to watch from a distance and trust the process. The more the user trusts that their journal is private, the more honestly they will use it, and the more they will grow. Direct intervention based on dashboard signals should be approached with care, warmth, and without reference to specific observations.

IMPORTANT LIMITATION: The guardian dashboard is an automated signal system with inherent limitations. It does not provide real-time monitoring, comprehensive visibility into user wellbeing, clinical assessment, or crisis intervention. The Company expressly disclaims any representation that the guardian dashboard will detect all instances of distress, harm, or concerning behavior. Guardians should not rely on the absence of safety notifications as confirmation that the user is safe or well.